Shipping Policy
Last Updated: January 10, 2026
Welcome to ArcaneTech.space. This policy outlines how we handle the shipping and delivery of your orders. Please read through the following information to understand our processes.
1. Order Processing Time
After you place an order, please allow 1-2 business days for order processing and preparation before it is shipped out. Orders placed on weekends or US public holidays will be processed on the next business day.
2. Shipping Destinations & Carriers
Domestic Shipping: We currently ship within the United States. Orders are typically fulfilled via USPS, UPS, or FedEx, depending on the package size, destination, and cost-effectiveness.
International Shipping: At this time, we do not offer regular international shipping. Please contact us at support@arcanetech.space if you are located outside the US and are interested in our products, and we will see if we can accommodate your request.
3. Shipping Costs & Delivery Times
Costs: Shipping costs are calculated based on the product weight, dimensions, and destination. The final shipping fee will be displayed at checkout. We may offer free standard shipping on orders over a certain amount, which will be promoted on our site.
Delivery Estimates:
Domestic: 3-7 business days after shipment (excluding processing time).
Please note that these are estimates and not guarantees. Shipping delays can occasionally occur due to carrier issues or unforeseen circumstances.
4. International Taxes & Duties
For any potential international shipments arranged by special request, please be aware that your order may be subject to import taxes, customs duties, and fees imposed by the destination country. These charges are the responsibility of the recipient, and we are not liable for them.
5. Returns & Exchanges Related to Shipping
If you receive a defective, damaged, or incorrect item due to an error on our part, we will cover the return shipping costs.
For returns/exchanges based on customer preference (e.g., change of mind), the customer is responsible for the return shipping fees. Please refer to our dedicated Return & Refund Policy for detailed instructions.
6. Tracking Your Order
Once your order is shipped, you will receive a confirmation email containing your tracking number and a link to monitor your package’s journey.
7. Lost or Damaged Packages
While we pack items with care, if a package is lost or damaged in transit due to the carrier’s handling, please contact us immediately at support@arcanetech.space. We will work with the shipping carrier to initiate a trace or claim process on your behalf.
8. Contact Information
For any questions about your order’s shipping status or this policy, please feel free to reach out:
Email: support@arcanetech.space
Phone: +1 (681) 263-1368
Address: 2223 N Bancroft St, Philadelphia, PA 19132
We appreciate your trust and support!
